Mountain View Tenant Relocation Assistance Program
Does the City of Mountain View require landlords to provide relocation assistance?
Tenants living in buildings with four or more units who are displaced by demolition, remodel, redevelopment, condominium conversion, or change of use are entitled to relocation.
Who is eligible for relocation assistance in the City of Mountain View?
A residential household is eligible for relocation assistance if the household’s annual income does not exceed 80% of the median average household income for Santa Clara County, adjusted for household size. Exceptions to this eligibility may apply if the landlord provides evidence of any of the following:
- The tenant’s occupancy ended due to lease expiration and the tenancy was not extended; or
- The tenant had not paid rent as required by the lease or was found in a civil action to have committed unlawful acts; or
- The tenant received written notice, prior to entering into a written or oral agreement to become a tenant, that an application was on file with the city to convert the rental unit to another use.
When must a landlord provide a notice of intent to displace a tenant?
Within 30 days of filing an application with the City, a landlord must notify each residential household on the property affected. The notice must be sent by regular and certified mail as well as posted on the door of each rental unit. The landlord must provide evidence to the city of having properly provided notice of intent in order for the application to be considered complete.
What information must a landlord provide on a notice of intent form?
A notice of intent must contain the following:
- Name and address of the current property owner and project developer;
- Description of the application being filed, including a general time frame for project approval;
- Full explanation of the relocation assistance available to eligible residential households and special-circumstance households, including the procedure for submitting claims for relocation assistance;
- Contact information for the independent agency assisting with relocation. This contact information and a brief explanation shall be translated into non-English languages as designated by the City;
- Confirmation of the tenants’ right to receive written notice for each land use hearing as well as those tenants’ right to appear and be heard at such hearings; and
- Any other information deemed necessary or desirable by the community development department.
Does the City of Mountain View also require a special notice of termination?
A landlord must provide a 90-day eviction notice to tenants in buildings with four or more units who are being displaced by demolition, remodel, redevelopment, condominium conversion, or change of use are entitled to relocation.
What relocation assistance is specified by the City of Mountain View?
The landlord shall provide relocation assistance to eligible residential households as follows:
- A full refund of a tenant’s security deposit, excluding any funds required from that deposit to repair damages caused by the tenant to his or her rental unit;
- A 60-day subscription to a rental agency;
- The cash equivalent of three months’ rent, based on the average monthly rent for a similarly-sized unit in Mountain View;
- Households determined by the City to have special circumstances will be paid an additional $3000 per rental unit, adjusted annually and based on the CPI for the San Francisco Bay Area.
Does the ordinance provide for alternatives to the tenant relocation assistance payments?
The process of filing an application with the community development department is required under all circumstances, and a landlord must submit all information as outlined in the ordinance. However, the landlord may also submit an alternate mitigation strategy for approval.
The landlord may provide other concessions such as:
- permanent relocation of displaced tenants into similar apartments on-site or nearby,
- ongoing rent concessions, or suitable notice and other elements of mitigation that would satisfy the goals of this ordinance.
If the landlord elects to provide an alternate mitigation strategy, the landlord must provide complete information as determined necessary by the community development director. All alternate mitigation proposals must be approved by the city council.
 Mountain View Ord. No. 11.4, § 36.38.
 Civil Code § 1945
 Civil Code § 1161 Subdivisions 2-5
 Mountain View Ord. No. 11.4, § 36.38.25(a)
 Mountain View Ord. No. 11.4, § 36.38.25(a.1-6)
 Mountain View Ord. No. 11.4, § 36.38.25(c)
 Mountain View Ord. No. 11.4, § 36.38.15
 Mountain View Ord. No. 11.4, § 36.38.35(a)